Customer Testimonials
Simply the best! Tom Shepherd, Brad Briner and Chase Anderson always go above and beyond! I still Drive from SC and FL to buy from this amazing family dealership
Awesome service
Prompt, polite, courteous, professional, exemplary service for a routine oil change, less than an hour👍
Brad was amazing to work with! Love my New car!!!
Was a great experience made my Tire purchase smooth!!!! Thanks Shepherd's
Facility was clean and organized. Staff were friendly and professional.
Gavin had the truck ready for me to look at when we arrived. He was very helpful during the purchase process. I would highly recommend purchasing a vehicle from Shepherds.
Wonderful Experience! Chase was so helpful and accommodating!!!
Very friendly great service
Byron was great. Very knowledgeable and helpful. He was personable even after the sale.
Chase is very friendly and helpful , great service !
On Friday May 1st we were in Shipshewana, IN taking care of some personal business when our 2023 3.0 liter diesel truck broke down. We are not residents of IN. The computers were throwing several warning codes, the truck shut itself down and we were stranded. We had the truck towed that day to Sheppards. The staff at Sheppards could not have been more compassionate and helpful. Our mechanical problems as it turned out were very unique. It has taken two and a half weeks for them to be able to properly diagnose and fix the problem. The awesome thing was that ... Read More Google - May 22, 2026
Always friendly and honest service from everyone.
Accommodating and friendly personnel. Byron was great to work with and the finance team made the process as easy as possible.
Shepherds always goes the extra mile to find the vehicle we are looking for. Stop in and see Chase!
Quick efficient And friendly staff
My vehicle was waiting for a part to arrive and it was fixed quickly within a day and is running great now!
Chase Anderson has been the most reliable listener & constant communicate with the of type of vehicle I’ve been looking for. 🙂
Start to finish. Very organized and listened to what I wanted to purchase. Could not be happier.
I would like to give a big thank you to Gavin M. For all the help, he helped me during the buying process of my truck he was very helpful he was very polite and a huge thank you to shepherds if you are in the market for a vehicle go see Gavin in Kendallville Indiana
My husband purchased a truck 6 months ago and I then purchased a vehicle 2 days ago and we had a great experience!!
Great so fat
Great service. I felt my treatment was personalized. Highly recommend them.
I dealt with Byron and that was the easiest and best car buying experience I’ve ever had. I highly recommend going there to see him for your car buying needs.
They did a great job and very timely
After having a difficult time at another dealership, we stopped at Sheppards to look at the inventory. Byron greeted us and after explaining our situation he presented some options. Did a great job through the interaction and we purchased a vehicle. Overall, a terrific experience.
Great service
Best gm dealer out there
Great people!!
Bought a 2017 GMC Yukon and love it! Transaction went really smooth! Our salesman Gavin was great! Got us all taken care of! Highly recommended!! Thanks Gavin and Kendallville shepherds!
Shepherd’s Chevrolet and salesman Chase Anderson was recommended by our daughter who had previously purchased a new vehicle there. My wife and I felt like this was the most amazing and smooth vehicle purchase we have ever made. There was no pressure and we felt it was all about us and what we wanted. Chase made sure everything was set up and ready on our new vehicle before we drove off. I would highly recommend Chase Anderson and Shepherd Chevrolet for any new GM purchase. We could not be more pleased.
Nathan went out of his way to take my car to dealership so I wouldn’t have to sit and wait on the services. Good thing since it required parts to be ordered and needed an extra day to repair. I would have been stranded an hour from home. They diagnosed the issue and called to explain what was needed and cost. This is a great service department.
Fast service and they worked with my warranty
Service checked my vehicle and the staff was courteous without any problems.
Great Team
Took care of all our issues. Thank you
They always make your car look like new and a great prices to do it!
Byron and Russell were both very helpful and accomodating. They made the whole experience easy.
Great service!!
Easy in easy out and quick oil change for my Buick Encore. Fair price.
Chase has always been our go to person. He is always very knowledgeable, we have used shepherds for 24 years. Thank you Tom Shepherd
Oil change and service. Expedient service
Bought my wife's car from here. Chase was great. Just had first oil change. Everything was easy. Scheduling, in and out, and everything associated to the interactions I've had there were quick and easy. Lobby was nice and comfortable.
They made it very easy to make the deal. They were generous to me in the trade of my truck. It’s been my truck dealer now for 24 years. Completely satisfied.
Had a scheduled oil change, they got me in and out in less than an hour. Very happy with the service.
My requested Shepherds was completed for my GMC Terrain 100%. I find their help in doing what I need to have done for my car outstanding.
Always great service! Thank you!
Cedric Jiles was great to work with. He was helpful and very responsive. He made the whole process quite easy. I highly recommend him! Great follow up too!
I had the pleasure of working with Cedric Jiles on my purchase and he was very polite and very helpful, my vehicle had a few thing wrong with it and he made sure that everything was fixed before i picked it up, great service and customer care.
I got ahold of Cedric and it was no time and I was sitting at his desk at Shepherd’s. He made the process painless and was very helpful. I ended up not being able to complete the deal on my end, but when I am able to do this again I will not go through anyone besides Cedric. Down to earth, amazing guy! Go to him for your car needs!