Customer Testimonials

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Google Apr 19, 2024

My wife had a flat tire and the service department got her right in and made the repair. Special thanks for another great experience!

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Google Apr 18, 2024

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Google Apr 18, 2024

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Google Apr 18, 2024

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Google Apr 17, 2024

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Google Apr 17, 2024

Great service and friendly staff. Fixed everything I needed.

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Google Apr 16, 2024

The team at Shepherds do a great job! Tom, Chase, Tim, Deb, Corey and the rest of the team, thanks for all that you do!

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Google Apr 16, 2024

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Google Apr 13, 2024

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Google Apr 12, 2024

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Google Apr 12, 2024

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Google Apr 11, 2024

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Google Apr 11, 2024

Excellent service

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Google Apr 11, 2024

Chase was fantastic as always!!!

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Google Apr 11, 2024

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Google Apr 10, 2024

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Google Apr 9, 2024

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Google Apr 9, 2024

On time and quickly done. Very nice people there to serve.👍

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Google Apr 9, 2024

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Google Apr 8, 2024

Chase was excellent and worked with us to get us into the right car and was able to answer all of our questions.

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Google Apr 6, 2024

Excellent, amazing customer service from start to finish of purchasing my new Yukon. Above and beyond knowledgeable, helpful and friendly. If you need a new or used vehicle, choose Chase at Shepherd’s.

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Google Apr 6, 2024

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Google Apr 5, 2024

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Google Apr 5, 2024

Chase Anderson went above and beyond

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Google Apr 4, 2024

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Google Apr 2, 2024

Very customer focused.

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Google Apr 2, 2024

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Google Mar 30, 2024

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Google Mar 29, 2024

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Google Mar 29, 2024

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Google Mar 28, 2024

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Google Mar 27, 2024

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Google Mar 26, 2024

JT and his staff are top notch! Always a pleasure dealing w/ the entire Shepherds staff!

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Google Mar 26, 2024

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Google Mar 25, 2024

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Google Mar 25, 2024

Gavin was super friendly and very responsive. We live over 4 hours from the dealership, so we wanted to be sure we liked the van before making the trek. Gavin sent pictures and videos. It was quick and painless. No complaints!

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Google Mar 24, 2024

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Google Mar 22, 2024

Good folks, great service. Done on time with a smile. Have purchased 3 vehicles with awesome service when needed. Most honest place in town. Karen McGuire

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Google Mar 21, 2024

Very happy with sales person, they are not pushy, and found me just what I wanted and saved me some money

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Google Mar 19, 2024

Great job!! Thanks

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Google Mar 16, 2024

Had an issue with my vehicle they thought they fixed it once had to bring it back in and they took care of it. I am very impressed with the service. Thanks again shepherds.

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Google Mar 15, 2024

I am always happy with the service at Shepherd's. They treat me very well, and always let me know if they think more work needs to be done. Great Dealership.

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Google Mar 13, 2024

We brought in a Suburban with exterior body damage and a messy interior that needed cleaning because we hadn't gotten to it in awhile... and we got back what looked like a new vehicle. Couldn't tell there had ever been any damage... and the car interior looked great! Many pleasant surprises.

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Google Mar 12, 2024

I like Shepherds, that is why I drive 45 minutes one way for service. However, over the last year I felt less connected . Until yesterday! I really appreciated Jay because he really listened to my concerns and wanted to find the cause of the car issue as much as I did. He was very helpful and kept me informed throughout the whole appointment!

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Google Mar 12, 2024

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Google Mar 12, 2024

Done in very timely manner, friendly, and professional.

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Google Mar 11, 2024

Chase was very patient with me while I was deciding what vehicle was going to work for me. Never once felt pressure. The whole team was very good to me. Tim was also super helpful with all the setting up of on star and helping understand all of what my new Trax was able to do. I would definitely say see Chase if in need of new a new vehicle.

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Google Mar 10, 2024

Very professional and friendly service.

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Google Mar 7, 2024

Shepards is a great place. The people are friendly along with great service. I recommend them to everyone!

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Google Mar 7, 2024

Very helpful. Work was completed on time.

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Google Mar 6, 2024

It was fun buying a new pickup and working with the staff

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Google Mar 5, 2024

They got me in right away and made sure I had a safe vehicle to use while mine was being fixed.

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Google Mar 5, 2024

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Google Mar 5, 2024

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Google Mar 5, 2024

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Google Mar 4, 2024

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Google Mar 4, 2024

Very easy to work with

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Google Mar 4, 2024

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Google Mar 2, 2024

Very friendly, and it went super quick!

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Google Mar 2, 2024

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Google Mar 1, 2024

Friendly staff and they got my pull change done on schedule.

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Google Mar 1, 2024

Always timely and first class

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Google Feb 29, 2024

Very professional 👌

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Google Feb 27, 2024

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Google Feb 27, 2024

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Google Feb 26, 2024

Great service, Gorge was very helpful

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Google Feb 25, 2024

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Google Feb 24, 2024

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Google Feb 24, 2024

Service was great! All associates very professional, courteous and efficient. Will only have them do all my necessary repair work.

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Google Feb 24, 2024

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Google Feb 24, 2024

Found what I was looking for and worked with me on my trade in.

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Google Feb 24, 2024

Very pleased with my last visit. I was greeted right away, updated by my cell phone as they proceeded with an oil change, tire rotation and overall checkup. Definitely recommend!

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Google Feb 23, 2024

AWESOME

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Google Feb 23, 2024

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Google Feb 22, 2024

Made repairs in a timely and professional manner!

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Google Feb 22, 2024

Great service, they take care of veterans, with discounts, I am a disabled navy veteran, no one else will touch our vehicles but Shepard's never . Very kind people, carrying, good 💜 hearted people 🤠 Love them all.

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Google Feb 22, 2024

Warranty work went like a breeze. Good service here.

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Google Feb 21, 2024

Excellent and fast service.. Cory was great. Vicki

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Google Feb 21, 2024

Always great service!

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Google Feb 20, 2024

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Google Feb 20, 2024

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Google Feb 19, 2024

I was recently able to get my vehicle in and taken care of the same day (for something minor). Highly recommend Shepherd’s whether buying a vehicle or getting it repaired!

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Google Feb 17, 2024

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Google Feb 15, 2024

As always we got excellent customer service from friendly faces. They got us in and out in a timely manner.

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Google Feb 15, 2024

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Google Feb 15, 2024

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Google Feb 14, 2024

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Google Feb 13, 2024

I was impressed at the quality of customer service. Only area of improvement that I could see was not having to wait more than a week or longer for an appointment for oil changes.

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Google Feb 13, 2024

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Google Feb 11, 2024

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Google Feb 10, 2024

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Google Feb 10, 2024

Service was great out in timely fashion even washed my truck very satisfied thank you 😊

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Google Feb 9, 2024

Great customer service and i loved the short video afterwards. The have made this service very efficient. They even dropped my truck off to my workplace so I didn’t have to get a ride.

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Google Feb 9, 2024

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Google Feb 8, 2024

Always a great experience with Shepherds. Service department is always dependable and timely!!

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Google Feb 8, 2024

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Google Feb 7, 2024

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Google Feb 7, 2024

The service team level-upped on this routine service. They have been great, but something was different this time. The service team greeted me with smiles during drop-off and offered a car wash. At pick-up, everything was ready; my car was actually parked up front (usually, I have to dig through the back lot for it). The morale was high; every employee was happy and genuine. I felt they were all happy and enjoying the day. It makes a big difference. Thank you for passing along your energy and making my day great as well.

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Google Feb 6, 2024

Shepherds is a fantastic business to have close! They set up my tint appointment and came after my car too! Their salesman is also amazing! Love Chase!

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Google Feb 5, 2024

I have been a customer with Shepards Auto for 5 years now ,everything from body shop to service of both my vehicles, they are professional in every aspect , and very inviting with there hospitality, customer for life.


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