Customer Testimonials

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Google May 15, 2025

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Google May 14, 2025

Great service!

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Google May 12, 2025

Quicker than expected. Friendly service crew.

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Google May 11, 2025

We drove 3 hours to this dealer to buy a truck. The people here are amazing and took care of us very well. Best car dealer experience I’ve ever had

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Google May 10, 2025

Great service and excellent quality!

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Facebook May 9, 2025

I want to thank Shepherds for the great service on the warranty repairs on my truck. It took several weeks to get parts so they gave me a truck to use until the repairs were complete. I would recommend using them. Great customer service!

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Google May 8, 2025

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Google May 8, 2025

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Google May 7, 2025

Byron did an awesome job helping me find the perfect vehicle. These guys are dedicated to making sure your experience is smooth, easy, and fits your lifestyle. Would recommend to anyone.

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Google May 4, 2025

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Google May 4, 2025

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Google May 2, 2025

1st Brand new vehicle purchase and I have to say the process was very quick and easy. Great Job!

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Google May 1, 2025

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Google May 1, 2025

I had my vehicle towed here. I was VERY pleased with how the service team and mechanics were nice. They called me each time they found something else wrong and asks if I want them to fix it. I appreciated that! There were no surprises at the time to pay. They were prompt and courteous. I will use them in the future.

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Google Apr 28, 2025

Very professional, easy to deal with, great communication, attention to detail. Tony Barcus is extremely professional and would recommend to all looking to purchase a vehicle.

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Google Apr 27, 2025

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Google Apr 27, 2025

Great place. Great staff. Helpful and friendly.

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Facebook Apr 25, 2025

Shepherds was able to work on my car even though I didn’t have an appointment. Kept my car overnight and replaced the part the next day. Excellent service

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Google Apr 25, 2025

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Google Apr 23, 2025

The staff and employees were very friendly and knowledgeable. Will definitely go back and have them service my vehicle. Thank you for the car wash!

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Google Apr 23, 2025

Haven’t found a better dealer to work with…the best!

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Google Apr 23, 2025

Had corrosion warranty work done on my Jeep Gladiator. Everything looks great! My car was done in the estimated completion time. The body shop does great work there.

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Google Apr 22, 2025

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Google Apr 20, 2025

Best customer service! Easiest vehicle purchase I have ever had.

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Google Apr 19, 2025

Shepherds Chevrolet are the best to deal with. I bought my vehicle there and they have been doing their great service work there ever since. I told them what I was looking for and they found just what I wanted. You can rest assured they check everything when they do the service work .

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Google Apr 17, 2025

Very caring and they help you get exactly what you want I would recommend them to anyone interested in a car or truck

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Google Apr 17, 2025

Awesome service! The people are friendly and courteous and the job was done quickly! Shepherds is definitely my go to place for all of my vehicle maintenance!

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Google Apr 16, 2025

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Google Apr 15, 2025

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Google Apr 15, 2025

The Body work and Paint Looks Awesome Thank You 😁

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Google Apr 12, 2025

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Google Apr 11, 2025

Everything I experienced purchasing the new traverse was great

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Google Apr 11, 2025

Very caring people! They make sure they take care of you in any way to make buying a vehicle easy. Much much appreciated! Will definitely go back in future

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Google Apr 11, 2025

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Google Apr 11, 2025

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Google Apr 9, 2025

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Google Apr 9, 2025

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Google Apr 6, 2025

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Google Apr 5, 2025

Super helpful and knowledgeable

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Google Apr 5, 2025

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Google Apr 3, 2025

Great experience! Thank you Shepherds!

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Google Apr 2, 2025

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Google Apr 2, 2025

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Google Apr 2, 2025

Great experience doing business here. Like the do what they say and do attitude.

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Google Apr 1, 2025

The team at Shepherd’s is predictably awesome! Thank you for taking care of us!

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Google Apr 1, 2025

Everyone was very friendly and helpful. I felt very taken care of. I would recommend Shepherd's to anyone looking for a vehicle.

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Google Mar 31, 2025

Quick and respectful service . I always feel as if I am a valued customer.

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Google Mar 29, 2025

Took time to explain what was happening. And went the extra mile to fix the problem. Friendly and trusted business.

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Google Mar 28, 2025

Great service! And fast! They even swept my floors! Thank you! Fair prices too!

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Google Mar 28, 2025

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Google Mar 27, 2025

George and Tony are wonderful to work with. They are very knowledgeable about the products they sell. The dealership is very clean and it seems like all the people that work there enjoy their jobs. Everyone is very helpful.

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Google Mar 26, 2025

Drop off and everything goes very quick and easy. I just never know where my vehicle is when it's all done. I have started asking when I pay. Sometimes they know and sometimes they don't.

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Google Mar 26, 2025

Oil change and they rotated my tires. The did a fast job, did seem like it took very long at all .?

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Google Mar 23, 2025

Service is wonderful. Cory at the front desk is very helpful and not pushy. Enjoy doing business at shepherds!!

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Google Mar 23, 2025

Had an unexpected breakdown with my vehicle, shepards got me in asap, and back up and running all in good time. Much appreciated.

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Google Mar 22, 2025

Was happy with the work they did. Would recommend them to my friends

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Google Mar 22, 2025

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Google Mar 21, 2025

Friendly service. Just took a few days longer than the week projected, but that was not a problem since I still had rental. I would use them again if need to. Car returned clean!

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Google Mar 21, 2025

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Google Mar 21, 2025

Honest, easy to work with, personable! That is Gavin who made buying this car fun!

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Google Mar 20, 2025

Very pleased with how quickly and effectively they were with selling me my vehicle

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Google Mar 19, 2025

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Google Mar 17, 2025

Easy to work with. Gavin was very friendly and got us in and out with no issues

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Google Mar 15, 2025

They fixed my car in a timely matter. They also washed and detailed it. Great job

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Google Mar 15, 2025

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Google Mar 14, 2025

Great dealership to work with. Good people who always treats you right.

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Google Mar 14, 2025

Dropped my truck off for a new key and fob programming and was notified that it was ready on my appointment time. Nice to see a business that runs efficiently for once! Will return for my next service issue.

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Google Mar 13, 2025

Great experience. Everyone was helpful. I would highly recommend shopping at Shepherds

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Google Mar 13, 2025

Quick and detailed service.

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Google Mar 9, 2025

They got my car back to looking brand new again.

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Google Mar 8, 2025

Friendly and efficient service!

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Google Mar 8, 2025

I worked with Gavin McGuire on the purchase of my new Traverse. He was super helpful and I'd highly recommend him!

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Google Mar 8, 2025

They got my car in the next day and fixed the same day. I needed a new thermostat. The cost ended up being cheaper than I was told. So over all it was really great.

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Google Mar 7, 2025

Shepherd’s does a great job with their service! Great pricing and great work. Very clean environment also. Will continue using them. Thanks!

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Google Mar 6, 2025

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Google Mar 6, 2025

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Google Mar 5, 2025

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Google Mar 5, 2025

Once again Chase at Shepards was an absolute pleasure to work with. Got us the rate we asked for in the vehicle we wanted. Will always come back to shepherds and ask for Chase.

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Google Mar 2, 2025

I inquired about a vehicle and Jeff returned my email promptly. I scheduled a test drive and the vehicle was ready to go when I arrived. Chase was a fantastic salesman and worked with me and my husband to make it work for us. The process was easy and all of our questions were answered. We live a little bit outside of the area but the drive was worth it and we may be using Shepherd for our vehicle needs moving forward. We highly recommend Shepherds Kendallville.

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Google Mar 1, 2025

Excellent Service and friendly, knowledgeable service advisors. I dropped off car dirty from the weather and it was delivered back to us clean and charged. I highly recommend Shepherds Chevrolet.

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Google Feb 28, 2025

They took great care of us!

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Google Feb 28, 2025

Quick, friendly service!

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Google Feb 26, 2025

I highly recommend Shepherd's. They provide the best customer service and the staff is very friendly and professional.

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Google Feb 26, 2025

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Google Feb 25, 2025

Great experience!! Quick and easy process… fastest purchase I’ve ever made with a dealership. Everyone treats you like family. George and Brad and Russ were amazing!!!

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Google Feb 25, 2025

I brought in a company truck that was having issues with the regen system; the driver thought that the DEF pump had gone out on it. The dealership managed to get us in the next day, had the real problem diagnosed the day after that, and had the whole thing fixed within a few days. Overall, great experience!! The staff was friendly and helpful, customer service was above and beyond, and the repairs were completed in a very timely manner!!

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Google Feb 25, 2025

Friendly and helpful.

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Google Feb 24, 2025

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Google Feb 22, 2025

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Google Feb 21, 2025

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Google Feb 21, 2025

Shepherds has been our go-to place for 15 years. From advice, rentals, to maintainance on older cars. Then the smoothest purchase of a newer car. They know you! They know your car! They really care ! The most economical, really big, small town operation. 5*****! Jeanie Fussey, Sheldon Bergman, Kendalville, Indiana.

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Google Feb 21, 2025

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Google Feb 20, 2025

Byron, Chase and Justin were great with communication and was a smooth process from start to finish. Would recommend.

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Google Feb 19, 2025

All my scheduled repairs were done as promised and in a shorter time than I expected. My advisor Cory took care of everything for me. I very satisfied with Shepherds service department.

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Google Feb 19, 2025

Staff was courteous and knowledgeable, and not pushy.

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Google Feb 17, 2025

First time there. Great experience!

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Google Feb 17, 2025

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Google Feb 16, 2025

We LOVE our new GMC Acadia from Shepherd’s!! Thank you Chase, Tim, and Justin for helping us!!

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Google Feb 16, 2025

Shepherds did a very good job on repairing my car after hitting a deer. It took a long time to get parts, but it was through not fault of their own.

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Google Feb 15, 2025


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